Sr. Network Support Engineer (No .of Positions 2) | |
Job Location: | Karachi, Pakistan |
Gender: | Male |
Education | Bachelors/ Master (preferred) ( BS Computer or Network Engineering/CISCO Certified) |
Experience: | 3-years ( Hand on experience with Pf Sense FeeBDS technoloigies) |
Skills Required: | · Must have very strong verbal and written English communications Skills (American accent Preferred) and good interpersonal skills. · Knowledge of pfSense,Free BSD NAT, DHCP, DNS, HTTP, HTTPS, SSH, VPN, SMTP, WiFi,LAN,WAN and xDSL technologies. · Detailed knowledge of network protocols, Cisco CLI, VLAN’s, Server client architecture. · Must have experience to configure and troubleshoot Cisco routers and switches · Serve on 24x7 technical support team at Complete Network Technology Network Operation Center (NOC). |
Summary | · Work alongside a team of technical support engineers. · ·Assist in solving more complex issues in conjunction with Jr. Network Engineers and handle escalations from Jr. Engineers. · ·Troubleshoot Internet connectivity, browser configurations, personal firewalls, email issues, VPN Connectivity and TCP/IP issues. · ·Work with on-site personal in trouble shooting network equipment and or equipment change out and provisioning. · ·Troubleshoot LAN, WLAN, DSL, TCP/IP, DNS and WAN Load Balancing issues. · ·Provide input for troubleshooting procedures and diagnostic tools for routers and switches. · ·Responsible for handling customer calls with a positive problem-solving attitude. · ·May also perform additional duties such as; preventative maintenance and or other IT services. |
Apply | Note: This is 24X7X365 work environment; please don’t apply if you are looking to a 9X5 job. |
Thursday, 1 March 2012
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